The Good Rub / Project Extropy, LLC use of personal information that you may submit to The Good Rub / Project Extropy, LLC through this website is governed by the The Good Rub / Project Extropy, LLC Privacy Policy.
What information do we collect? We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. What do we use your information for? Any of the information we collect from you may be used in one of the following ways:
To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails, the email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Data collected and stored may include data collected during interactions with third-party platforms such as TikTok, when you place an order, view our products, or engage with our content on those platforms.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example, Craftybase helps us manage our inventory.
Please see the Craftybase Privacy Policy for more details.
We also share limited customer and order information with TikTok to support TikTok Shop order fulfillment, customer service, and advertising performance tracking. See the ‘Data Sharing with TikTok’ section below for more details.
Data Sharing with TikTok
We partner with TikTok to improve your shopping experience and better understand how visitors interact with our store and marketing efforts. This includes the use of TikTok technologies such as the TikTok Pixel, Order API, and Customer API.
What information may be shared with TikTok:
We may collect and share the following categories of data with TikTok in connection with orders originating from TikTok or when interacting with TikTok advertisements and content:
Event Data:
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Add to Cart
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Initiate Checkout
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Add Payment Info
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Complete Payment
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View Content
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Search
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Complete Registration
Identifiers:
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First and Last Name
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Email Address
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Phone Number
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Country or Region
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State
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City
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Zip Code
Connection Data:
This data is used for purposes such as:
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Processing and fulfilling TikTok Shop orders
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Performing customer service and order tracking
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Attributing ad performance and measuring conversions
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Improving marketing relevance and audience targeting
TikTok’s handling of your information is governed by the TikTok Privacy Policy.
We do not sell your personal information. TikTok only uses this data as permitted under our agreement and in accordance with their own privacy practices.
If you have questions about your data shared via TikTok, please contact us at:
info@thegoodrub.com
Advertising and Remarketing
We may share your personal information (such as email address or phone number) with trusted third-party platforms, including Meta (Facebook), to create custom and lookalike audiences for targeted advertising purposes. This helps us show you relevant ads and special offers on platforms like Facebook and Instagram.
Your data is hashed and securely transmitted. We do not sell or disclose your personal information to unaffiliated third parties. You may opt out of personalized advertising by adjusting your ad preferences on these platforms.
Payments
We accept payments through Shopify, PayPal, and Amazon Pay. When processing payments, some of your data will be passed to these processors, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Shopify Privacy Policy, PayPal Privacy Policy, and Amazon Privacy Policy for more details.
California Online Privacy Protection Act
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below.
Privacy Policy Last Updated: July 16, 2025
